Privacy Policy

Hybrid Privacy Policy – Medical and Non-Covered Services

1. Introduction

RogerWashingtonMD.com and the medical practice of Dr. Roger Washington are committed to protecting your privacy and personal information. This Privacy Policy describes how we handle both Protected Health Information (PHI) for medical services as required under the Health Insurance Portability and Accountability Act (HIPAA), and personal information collected in connection with non-covered wellness, coaching, or educational services.

2. Scope of Services

We offer two categories of services:

  • Covered Medical Services: Diagnosis, treatment, and clinical care provided to California residents under Dr. Washington’s medical license.
  • Non-Covered Educational Services: Sleep wellness seminars, lifestyle coaching, and educational materials provided to the general public, including out-of-state participants. These services are not medical care and are not covered by HIPAA.

3. Information We Collect

We may collect the following types of information:

  • Protected Health Information (PHI) during clinical intake or telehealth sessions
  • Personal identifiers (name, email, phone number) via forms or seminar registration
    Health-related questionnaire responses (e.g., Epworth, ADHD screening)
  • Payment and billing details for both medical and educational services
  • Browser and usage data (non-PHI) for website analytics and functionality

4. How We Use Your Information

We use your information to:

  • Provide clinical diagnosis and treatment (California patients only)
  • Enroll participants in educational programs and seminars
  • Manage billing and payment for services
  • Send appointment or seminar reminders
  • Improve our website and service delivery

5. HIPAA Compliance for Covered Medical Services

For patients receiving medical services, we comply with HIPAA regulations. Your PHI is stored and transmitted using secure, HIPAA-compliant platforms. You have the right to access your medical records, request corrections, and receive an accounting of disclosures, among other rights.

6. Privacy for Non-Covered Educational Services

For non-clinical services (such as wellness seminars and general coaching), HIPAA does not apply. However, we still treat your information with care and do not sell or share your data with third parties except as required to provide services (e.g., payment processors).

7. Data Security

We implement administrative, physical, and technical safeguards to protect your data. These include secure client portals, encryption, password protection, and staff confidentiality protocols.

8. Cookies and Analytics

Our website may use cookies and third-party analytics tools to improve user experience and monitor engagement. This data is anonymized and does not include PHI.

9. Your Rights and Choices

If you are a medical patient, you have specific rights under HIPAA. If you are a participant in non-medical services, you may request that we correct or delete personal information we store about you. Contact us at the address below to make such requests.

10. Contact Information

For questions about this policy or your privacy rights, please contact:

Dr. Roger Washington

Email: info@rogewashingtonmd.com

Website: www.rogerwashingtonmd.com

Excerpt from sample Letter of Participation

Dear Administrator,

As a Fellow of the American Academy of Family Physicians, I have practiced family medicine in San Jose, California, for over 35 years. Over the years, I have been an associate clinical professor at the Stanford Medical School affiliated with the San Jose Family Medicine Residency program and a department chairman of the Good Samaritan Hospital in San Jose. I have also served as a preceptor for the learning experience of Stanford medical students, physician assistant students, family practice residents, and international medical graduates.

On (date), the (IMG Participant) completed a four-week Observership-type clinical experience designed to provide an international medical graduate with a comprehensive introduction to US Healthcare…

During the four weeks, I discussed and gave participants insight into the following:

  • daily responsibilities and various roles of the primary care physician, including the role of gatekeeper for referral to specialists, Administrator for paperwork such as state disability, work and jury duty excuses, and adjudication for the DMV
  • patient-centered, integrated, holistic approach to patient care